THE RETURN OF DENTAL CARE ON MONDAY 8TH JUNE 2020 AT OUR PRACTICE.

Staying safe

Staying safe

We want to look after the oral health of all our patients and make sure that we are protecting them, protecting the public and protecting the practice staff from the spread of this virus.

The way we work in the practice will change, as there are continuing restrictions with guidance on aerosol settling times between patients (leaving surgeries empty for a time to allow any droplets to land), surgery cleaning and personal protection equipment (PPE).

Our dental practice had to stop offering routine face-to-face appointments at the start of lockdown. This is due to routine treatments involving “Aerosol-Generating Procedures” or “AGPs.” These AGPs can result in droplets being thrown into the air, which creates the potential for Covid-19 to spread.

We have only been able to provide advice on pain relief and infection. Emergency care for patients with problems like uncontrolled bleeding and swelling has been carried out at designated NHS Urgent Care Centres.

From 8 June, the Chief Dental Officer has said dentists can re-open to see patients for face-to-face appointments. We will be prioritising and seeing patients who require emergency and urgent care first. At present, more complex urgent cases where AGPs are required will still have to wait until we source & receive our enhanced PPE.

As you can imagine, sourcing PPE is a constant challenge!

We will need the Covid-19 alert level to decrease to a low level before we can return to providing our patients with routine dental care and AGPs in dental surgeries. Routine check-ups, scale & polishes, fillings, crowns, bridges fall into this category. We are monitoring the situation closely and will get in touch as soon as possible. We are very grateful for your continuing support & patience.

The surgery will be a very new experience for everyone. We will be screening everyone for their Covid-19 status. Our staff will be checked daily as they enter the building. All patients will be screened when booking an appointment, again on the day of the appointment if possible and when they arrive for their appointment.

We will meet you in full protective equipment at the door and then escort you to the surgery. It is going to be a completely different experience, but under all our PPE, it will still be us “smiling.”  It will feel a little bit different and take some getting used to.

The waiting room will be closed, so please attend on your own unless there is a valid reason to be accompanied. Please note that the toilet will be closed also. (unless it is an emergency)

Until further notice, our opening times will be as follows:

MONDAY 8:30 AM TO 5 PM

THURSDAY 8:30 AM TO 5 PM

FRIDAY 8:30 AM TO 5 PM

WE ARE CLOSED FOR LUNCH 12:30 PM TO 1:30 PM