Staying safe

Staying safe

Our dental practice had to stop offering routine face-to-face appointments at the start of lockdown. This was due to routine treatments involving “Aerosol-Generating Procedures” or “AGPs.” These AGPs can result in droplets being thrown into the air, which creates the potential for Covid-19 to spread.

We want to look after the oral health of all our patients and make sure that we are protecting them, protecting the public and protecting the practice staff from the spread of this virus.

From 8 June, the Chief Dental Officer said that dentists can re-open to see patients for face-to-face appointments. We managed to re-open on Monday 8th June after a lot of careful planning and preparation.

At first, we prioritised and only treated patients who required emergency or urgent care.

The way we work in the practice has changed, as there are continuing restrictions with guidance on aerosol settling times between patients (leaving surgeries empty for a time to allow any droplets to land), surgery cleaning and personal protection equipment (PPE).

We have managed to source our enhanced level PPE and can offer routine check-ups, scale & polishes, fillings, crowns, bridges, dentures and other treatments. We are constantly monitoring the Covid-19 situation closely and changing our working protocols accordingly.

The dental practice is a very new experience for everyone. We are screening everyone for their Covid-19 status. Our staff are checked daily as they enter the building. All patients are being screened before their appointment and again on the day of the appointment when they arrive.

We will meet you in full protective equipment at the door and then escort you to the surgery. It is going to be a completely different experience, but under all our PPE, it will still be us “smiling.” It will feel a little bit different and take some getting used to.

The waiting room will be closed, so please attend on your own unless there is a valid reason to be accompanied. Please note that the toilet will be closed also. (unless it is an emergency)

We are grateful for your continuing support & patience.

Until further notice, from Monday 10th August 2020, our opening times will be as follows:

TUESDAY 8:30 AM TO 5 PM
THURSDAY 8:30 AM TO 5 PM
FRIDAY 8:30 AM TO 5 PM
WE ARE CLOSED FOR LUNCH 12:30 PM TO 1:30 PM